We share these true stories of member experiences to help you avoid falling victim to a scam. If you ever have questions about the validity of a request for money or information about your account, contact us.
If you’re a grandparent, watch out.
This scam begins with the thief calling you on the phone, posing as your grandchild. They’ll even use the correct name, which they may have pulled from social media. The caller, pretending to be your grandchild, will then ask for money for bail. Your real grandchild is safe at home unaware that Grandpa or Grandma is about to be scammed.
What to do:
Other versions of this scam
Many variations of this “plea for help” scam happen to our members every day.
"Grandpa or Grandma, I need money because..." :
If ever in doubt, contact us for help. You can also visit our Security page for more tips.