While the COVID-19 pandemic remains active, we continue to encourage the use of low-contact interactions such as drive-up windows, online and mobile services, ATMs, and phones. However, if you need to meet with us in an office, we are now able to accept a limited number of walk-ins at certain branches.
We know many people in our community and in communities across the country are hurting. Our mission statement at NorthCountry includes “make dreams come true for all” which reminds us that the credit union has a role to actively promote equality among minorities and marginalized communities. As a cooperative, our success is tied to the success of our members - all members. Credit unions were founded in the United States over 90 years ago to promote financial inclusion and to provide people with limited means the opportunity to achieve a common goal, financial security.
Did you or someone you know miss out on the first round of Economic Injury Disaster Loans? The Small Business Administration has announced funds are available to assist eligible businesses and non-profits impacted by the COVID-19 pandemic. Read the statement below for more information:
While the COVID-19 pandemic remains active, we continue to encourage the use of low-contact interactions such as drive-up windows, online and mobile services, ATMs, phones, and curbside drop-offs and pick-ups. However, if you need to meet with us in an office, we are now able to accept a limited number of appointments.
It started simply enough. A member received a text alert about a questionable Visa credit card transaction. They tapped “no”, which blocked the transaction from going through. (So far, so good.)
Next, the member received a phone call asking about the transaction. The Caller ID made it appear the call was coming from NorthCountry, so when the caller asked for the member’s online banking credentials, the member cooperated. (Red flag! We will never ask you to divulge your password.) Once logged in, here’s what happened next: