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True Crime: Savings Switcheroo

4/2/2021

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A thief's hands reaching out of a laptop screen while the owner types on the laptop, illustrating the online banking scam.
We share these true stories of member experiences to help you avoid falling victim to a scam. If you ever have questions about the validity of a request for money or information about your account, contact us.

​The Scammer: Simon
Simon was eager to start his day as a professional thief. Stealing money from strangers was fun and profitable! All it took was a little creativity, persuasion, and luck. Today, he would pretend to be an Amazon employee contacting people about refunds for purchases they didn’t make. He turned on his computer, pulled up the list of targets, and began making calls.
 
The Target: Daphne
Daphne received Simon’s voice mail message and returned his call. If Amazon accidentally charged her for a purchase, she wanted to correct it right away.  
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​The Scam: Savings Switcheroo
Several members have encountered this especially expensive scam in the past several weeks. It’s a little more complicated than others we’ve reported, so we’ve broken it into five steps. Let’s see what happens after Simon gets Daphne on the phone:


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