Appointments Available Beginning Monday, June 15, 2020

While the COVID-19 pandemic remains active, we continue to encourage the use of low-contact interactions such as drive-up windows, online and mobile services, ATMs, phones, and curbside drop-offs and pick-ups. However, if you need to meet with us in an office, we are now able to accept a limited number of appointments.

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Before scheduling an in-person appointment, please consider whether an alternative meeting method is possible. If not, contact our Member Resource Team at (802) 657-6847 or toll-free at (800) 660-3258 to schedule a time to come in. When you call, we will need:

• Your name
• Account number
• Reason for the appointment
• Preferred day and time
• Best phone number or email to contact you 

To allow for social distancing and thorough office cleanings between visits, appointment availability may be limited. Also, please be aware that no more than two members will be allowed per appointment, and they must be from the same household.  

ATTENDING AN APPOINTMENT
To enter any of our buildings, the following will apply:

• Appointment required
• No fever, cough, or difficulty breathing
• Your nose and mouth must be covered by a mask
• At least six feet of space must be maintained between yourself and anyone who is not a part of your household

When you arrive, call the phone number posted on the front door. An employee will greet you, and if all safety requirements are met, you will be escorted into the building for your appointment. 

THANK YOU!
We appreciate your understanding and cooperation as we take this small step closer toward welcoming people into our buildings. If you have questions or need to schedule an appointment, please call us during regular business hours and we’ll be happy to help.